Definition
Knowledge transfer (KT) is the deliberate process by which professional expertise, business understanding and operational competenceDomain knowledge and technical skills - a core value for Tvimenning and a prerequisite for delivering quality in the energy sector. are transferred from one party to another. In consultancy, KT marks the conclusion of each engagement: the supplier must ensure that the client is able to manage and further develop what has been delivered without ongoing external assistance. In the Nordic working model, knowledge transfer is deeply rooted in egalitarian relationships: knowledge is shared because there is genuine belief in the other party's capacity to apply it. Methods include documentation, training, workshops, pair programmingDevelopment practice where two developers work together at one machine - one writes code, one reviews and thinks - continuously and synchronously., job shadowingA learning practice where a person closely follows a more experienced colleague to learn through observation and participation in real work. and mentoring. In IT projects, KT is particularly critical during: system transitions (new KISCustomer Information System - the core system at power suppliers and grid companies for customer management and billing. supplier, new MDMMeter Data Management - system for collection, storage, quality assurance and distribution of metering data from the electricity grid. platform), the conclusion of outsourcing arrangements, and following competence loss due to key staff turnover. A failed KT is one of the most common reasons IT systems break down after the consulting team has departed. TvimenningOld Norse meaning 'two bound together' - one who solves a task shoulder to shoulder with another. structures all deliveries with a KT plan from day one.