Definition
Trust is the foundation of all lasting relationships - between people, between organisations, and between systems. In Norwegian culture, trust is deeply embedded: Norwegians top international trust barometers, and trust between parties is a prerequisite for the high degree of societal cooperation for which Scandinavia is known. In the energy sector, trust is especially critical: electricity supply is critical societal infrastructure, and grid companies and power suppliers operate with a mandate to handle people's electricity and data. TvimenningOld Norse meaning 'two bound together' - one who solves a task shoulder to shoulder with another. builds trust through transparency (we say what we know and what we do not know), through competenceDomain knowledge and technical skills - a core value for Tvimenning and a prerequisite for delivering quality in the energy sector. (we deliver what we promise), and through integrity (we eat our own dog food - dogfoodingPractice where a company uses its own products and tools internally - validates quality and increases understanding of customer experience.). Trust cannot be purchased; it is built through consistent action over time. Reliable systems are a prerequisite for reliable services - and reliable services are the prerequisite for trust.